Services

Terms of use

Introduction
This website and its contents (‘website’) are owned and operated by Qualia Wine Services ABN 86 139 739 370 of 15 Campbell Avenue Irymple Victoria Australia (‘we’ or ‘us’).

The use of this website is governed by the following terms and conditions, as amended from time to time (the ‘Terms and Conditions’).

If you use this website (and each time you use it) you acknowledge to us that you have read and understood these Terms and Conditions and agree to be bound by them.

Age requirement
You may only enter any competition conducted by us on this website if you are over the age of 18. If you are not of the age of 18 or over, you should not use this website unless a responsible adult supervises you and the purpose of you use is for private research or for an educational or academic field of study.

Intellectual property and restriction on use of content
The website is subject to Australian and international copyright laws. We and/or our related bodies corporate own the copyright in the material on the website, unless otherwise indicated. You may only use the material on the website as permitted by those laws.

You must not use the name, trade marks, copyrights or any other intellectual property which appears on the website.

We can review and change any content of the website at any time.

Links to Third Party Sites and Third Party Advertisements
There may be links to other websites or advertisements of goods and services available from other parties on our website. We are not responsible for those websites, their content or the goods and services available on them.

Personal Information
We may collect, use, store and disclose personal information about you obtained as a result of you accessing and using this website. You consent to us using and disclosing, your personal information in accordance with the Privacy Policy. You acknowledge that you have read and agreed to the Privacy Policy. We will manage you information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth).

Disclaimer and Limitation of Liability
We will take all reasonable steps to ensure that this website is accurate. However, we do not warrant the completeness, accuracy or reliability of the website. We will not accept any liability for any errors in, or omissions from, the contents of this website.

We and/or our related bodies corporate and their directors, officers, employees, agents and contractors are not liable to you for, and you release them from, any loss, damage, personal injury or death (whether direct or indirect and howsoever caused) that you may suffer including loss, damage, personal injury or death arising out of the use of this website or any product, service of the use of any equipment supplied by us to you, unless such loss, damage, personal injury or death is directly caused by our negligence.

Where any law implies any term, condition, representation or warranty into the contents of this website, and that law prohibits exclusion of that term, condition, representation or warranty, then that term, condition, representation or warranty is excluded. If so, and to the extent permitted by the law, our liability for any breach of such term, condition, representation or warranty is limited to the supplying of the relevant good or services again, as we may choose.

Indemnity
You agree to indemnify us and /or our related bodies corporate and their officers, employees, agents and contractors for any loss or damage suffered by them if you breach these Terms and Conditions.

Termination
We reserve the right to change this website and its content in any way without notice to you. Your membership of the website and your ability to access and use the website may be terminated at any time without notice.

General
The laws of Victoria, Australia, govern these Terms and Conditions.

Privacy Policy

Introduction
This is the Privacy Policy of Qualia Wine Services Pty Ltd ABN 86 139 739 370 of 15 Campbell Avenue Irymple Victoria Australia.

Privacy and personal information
We are committed to protecting the privacy of individuals’ personal information. We are bound by the National Privacy Principles set out in the Privacy Act 1988 (Commonwealth) (‘the Act’) in relation to the management of personal information of our customers.

We may collect, use, disclose with your consent and store personal information about you obtained as a result of you using this website. If we collect your personal information on this website for these or any other purposes, we will manage your personal information in accordance with this Privacy Policy and the Act.

Disclosure of personal information
We will not disclose personal information stored on our database about you collected through the website to third parties except:

• If necessary:
  • To conduct and for you to undertake general product enquiries concerning product information and newsletters; or
  • For you to receive information concerning cellar door and restaurants relevant to a particular product and notification of premium wine release and availability; or
  • To conduct and for you to receive promotional information or enter any competition we have on this website; or
  • For you to conduct and for us to respond to you through the product feedback website; or
• In accordance with the law; or
• Where we are required or authorised by law to disclose personal information, for example to law enforcement agencies; or
• Where we dispose of our assets or business to a purchaser of our assets or business; or
• With your consent.

Cookies
We may collect and store personal information about you using a feature of Internet web browsers called “cookies”; small pieces of information stored by your browser on your computer’s hard drive. The use of cookies allows your browser to remember some specific information relating to you and your use of the web site and helps us to make your use of the website easier by storing information about your preferences. Whenever you visit the website, it will check with your browser for the presence of our cookies, which contain information such as whether you have visited the website before and your preferences for the website.

If you prefer not to receive cookies you can adjust your internet browser to refuse cookies or to warn you when cookies are being used. A number of third party products are also available to remove cookies from your computer. However, the vast majority of our website will not function if cookies have been turned off, and setting your browser to ‘warn’ you when cookies are used will reduce your enjoyment of the website. For these reasons, we recommend that you leave cookies fully functional.

We will only retrieve information from cookies placed on your computer by this website. We will not allow third parties access to cookies placed on your computer by this website, and except as outlined above, will not share any personal information obtained from cookies with any third party.

Consent
By using this website, by undertaking general product enquiries, conducting enquiries, asking for feedback; by receiving promotional information or by entering any competition we conduct on this website, you consent to us storing, using and disclosing your personal information on our data base for the purposes of product research and development, to assist us to improve customer service to you and to allow us to marked our goods and services to you and those goods and services of any of our related bodies corporate.

You may opt out of receiving any marketing information or offers from us (or from any of our related bodies corporate) at any time by contacting us at the address below.

Access to your personal information
You may seek access to personal information that we hold about you and we will provide access to that information in accordance with the Act. There are certain exemptions that may apply to the provision of that information. We may charge a reasonable fee for our expenses incurred (if any) for granting access to personal information.

Contact Us
If you have any questions or concerns about this Privacy Policy or you want to apply for access to your personal information, please contact us at:

Qualia Wine Services
PO Box 19
IRYMPLE VIC 3498 AUSTRALIA

Telephone: +61 (0)35024 9999
Fax: +61 (0)35024 6605
Email: info at qws dot com dot au